Published July 9, 2018

More Than 200 NYC Restaurants Demand Right to Add a Surcharge to Bills – Eater

Presently, it is not legal in New York for restaurants to tack a surcharge on to patron’s bills, but that could change in the near future. Over 200 restaurants have submitted a written request to Mayor Bill de Blasio asking for his support on lifting the ban on restaurants to charge a fully disclosed fee […]

Published July 5, 2018

Chatbots in Restaurants: Redefining Customer Experience

Chatbots are becoming an increasingly vital part of customer service that handling routine interactions and common questions, freeing up staff for other tasks or to deal with more complicated issues. These bots are especially important in customer interactions via text, a medium that customers increasingly favor for its convenience, speed, and lack of need to […]

Published July 2, 2018

How to Get Ahead of Fair Workweek Regulations

Workweek regulations are becoming hard for restaurants, bars, and vendors who have a hard time predicting business in upcoming months. Fortunately, there are many ways to go around these standards. You need to ensure that you create a schedule that is somewhat flexible, so that if someone needs to call out or switch a shift, […]

Published June 28, 2018

What’s In Season: Spring Recipes You Need to Try

Spring is here and many foodies are looking for spring dishes to go with one of the brightest seasons. Spring brings out many green recipes, such as pesto dishes. Since pesto is the perfect addition to almost any form of green or nut, it is a very versatile option for those who are looking to […]

Published June 25, 2018

McDonald’s New Value Menu Returns Surprising Results

McDonald’s typically turns over quite a bit of profit after each quarter ends according to their Wall Street averages, but recently there has been an even more substantial strike due to higher menu prices. The popular fast food chain has now added many more signature options that are higher in quality, making them higher in […]

Published June 21, 2018

3 Creative Ways Restaurants Can Up Their Mobile Delivery Game

Mobile delivery has been something most big chains in the food industry have been taking advantage of. In fact, up to 75% of individuals in a recent study claimed that they think restaurants should have a mobile delivery option. There are some ways that restaurants can increase their sales with their mobile deliveries such as […]

Published June 18, 2018

Commerce Signals Launches Tracking Service for First-Party Data

Recently, Commerce Signals launched a tracking service specifically for first-party data. This move was in direct response to the clear need for transparency among consumers and partners in the hospitality industry. This new tracking service will insure the management of consumer privacy across the data supply chain. According to Russell Schrader, the company’s Chief Privacy […]

Published June 14, 2018

4 Ways to Build Better Restaurant Culture Through Training

Proper staff training is one of the most imperative roles in being a manager that ensures a smoothly-running business in the restaurant industry. A good way to do this is by not just providing employees with knowledge and information, but allowing them to actually have hands-on experience revolving around the reading material. This will allow […]

Published June 11, 2018

Why Out-of Home-Advertising Plus Mobile Ads is a Winning Combination

Location settings on your phone not only allow you to get from place to place easier through GPS, but now they have the potential to let you know which customers saw your advertisement before frequenting your establishment. GPS systems that are built into modern-day smartphones have the ability to track if users have recently passed […]

Published June 7, 2018

New Study from Market Force Information Reveals America’s Favorite Quick-Service Restaurants

A new study has recently emerged that polled approximately 11,500 respondents in order to see which chains were their favorite quick-service restaurants. The two facilities that took the cake were In-N-Out and Culver’s. Five Guys came in with a strong third. Unfortunately, McDonalds landed at the very bottom of the list, with only 29% saying […]