Published August 17, 2017

Shake Shack Launches Chatbot

Shake Shack is a fast casual restaurant chain specializing in hamburgers, chicken and, of course, shakes. One of the cornerstones of Shake Shack’s culture is it’s customer friendliness and its commitment to providing a fun dining experience.

In that vain, Shake Shack recently announced that they had released the Shackbot on the unsuspecting public. The Shackbot is an intelligent chat application that will interact online with current and potential customers. Shackbot is smart enough to answer over 300 of the most commonly posed questions, and will happily provide information on the menu, it’s nutritional data, and any current specials. Shackbot will also be kind enough to direct you to your nearest Shake Shack and inform you of its hours of operation.

Shake Shack has pledged that as Shackbot continues to mature his capabilities will be expanded. To visit Shackbot head over to Facebook Messenger or Twitter Direct Message to initiate a delicious conversation.

Read more: Shake Shack Launches Chatbot

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