Published September 1, 2016

The Importance of Reviews

Most restaurant proprietors will tell you, success in the food industry, is truly focusing in on a highly complex sum of strategies, that either lead to prosperous achievement, or a bankrupt acquisition, that turns out to be a labor in vain. Discover some intriguing misconceptions that Restauranteurs often overlook, fine tune your business brainchild, and create a recipe for success.

Key Takeaways:

  • Adweek says 60 percent of online purchases begin with a web search – so ensure that what consumers are saying online about your restaurant is positive.
  • If you receive a negative review, respond quickly and calmlye; QSR web reports that Google My Business also gives better rankings to businesses that respond to reviews.
  • Food service in the U.S. will expand at a compound annual growth rate of 3.3 percent in the next four years, according to a new study of the food service industry by Technavio.

“If you receive a negative review, respond quickly and calmly – not just because it demonstrates good customer service; QSR web reports that Google My Business also gives better rankings to businesses that respond to reviews.”

http://www.foodservice.com/blogs/show.cfm?contentid=103731

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