Word of mouth marketing has always been one of the effective forms of advertising. Whether the word is good and people flock to your business or whether individuals offer up a negative voice and the results are damaging, this type of communication has long been the easiest way for people to tell of their experiences with your business.

Key Takeaways:

• These positive reviews help your business appear in searches and can give 1st timers the confidence in trying out your restaurant.
• If venting about it to your family, friends and coworkers isn’t enough to assuage your feelings, you’ll take the next step—TELL THE WORLD! (And you’ll shout it, too).
• Include a small card featuring places where customers can leave a review, include it with the check ( skip those tables who for one reason or another, had a truly awful night).

“Word-of-mouth marketing has always been the most effective forms of advertising a business can have due to its source due to its credibility.”

http://blog.etundra.com/restaurant-management-and-operations/when-bad-reviews-happen-to-good-people/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed:+The_Back_Burner+%28The+Back+Burner%29&utm_content=FeedBurner