Published March 19, 2015

Consider this innovative order confirmation system for your drive-thru

A new order confirmation system for drive-thrus has recently been released from Techknow, which is reported to be only the beginning of a newly expanded line of products. The system has many advanced features, such as the ability to analyze the effectiveness of promotions with TEMS enterprise management software. For more, read the full article […]

Published March 18, 2015

Dice salsa veggies in a flash with the Robot Coupe!

If your establishment produces a lot of salsa (I’m looking at you, Mexican restaurants) and you don’t have a fast way to dice your tomatoes, you could be wasting precious time – and that means making less money. Check out this video featuring the Robot Coupe – it dices veggies for salsa perfectly!

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How to Interact With Customers on Social Media

Developing your brand online through a company website is important for every business, but engaging directly with your customers via social media is what promotes brand loyalty and spreads your company’s message. Positive reviews on websites like Yelp help bring in first timers. Replying to comments and engaging on these platforms is important.

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Food service industry seeing record job growth

According to new figures from the Bureau of Labor Statistics, almost 60,000 jobs were added in food service (eating and drinking places) in February 2015, and the trend is likely to continue! Even though the weather has been less than coopoerative in northern states, the jobs growth has been immense. Current statistics show the addition […]

Published March 17, 2015

Ready for a touching story? Imagine being on the receiving end of this tip

Too many articles highlight the rough sides of the service industry, but once in a while a story comes along that restores your faith in humanity. Recently in Tennessee a waitress received an unusually large tip accompanied by a touching note, which she promptly shared online. The man she waited on has a tradition where […]

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How to Minimize Food Waste in Your Restaurant

Food waste is an inevitable part of the food service industry, though the way we manage it needs to change. Not only is excess food waste harming your profits, it’s also harming the environment. Sustainability is at the front of consumer minds these days.

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How to appeal to late night diners

Are you looking to increase the number of seats you fill late in the evening at your dining establishment? More people are going out to eat and dining later, but the key to driving evening traffic is all about mood and options. This article from FSR features a few suggestions for bringing diners through your […]

Published March 16, 2015

Should restaurant review sites be allowed to rate customers?

Working at a restaurant means working in the service industry, and when you serve the public you’re likely to run into a few bad apples. Imagine a rude customer that doesn’t follow restaurant rules, refuses to leave when asked, and threatens to leave a bad review on Yelp when your restaurant staff have been nothing […]

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How to Recognize Your Employees to Decrease Turnover

Recognizing your employees is very good for your business. It promotes teamwork, increases motivation and decreases employee turnover. You can do much better than simply choosing an employee of the month though – get creative! Engaging your employees in a fun event or offering discounts and goodies can go a long way.

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Some Like it Hot

More restaurant-goers are looking for extra spice in their entrees these days, especially the younger demographic who are quickly becoming known for their adventurous culinary spirit. Restaurants everywhere are stepping up the heat and adding chilies and spices to many entrees. This article from Nation’s Restaurant News has more on the subject, including some interesting […]

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