Published August 3, 2017

A caution with compliments

Giving compliments as a server is not always a positive thing, as sometimes a person can feel left out or “lesser” than the other people they are with. A couple quick rules of thumb for giving out compliments as a server are; stick to complimenting your own gender when dealing with couples, group compliments are […]

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The A-Z of cutlery

If you are unsure of what cutlery to use in your restaurant, look no further. Read here about where cutlery comes from and the different styles available. Based on styles and materials, cutlery needs to be handled and cleaned differently and you can decide what works best for you. You can even get magnetic cutlery […]

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Serving with a negative mindset

If you work in the service industry it can be difficult to keep on a happy face. There are many stress factors that each of us face and that is especially true when you work with the public. It is very important when you work with the public that you act happy and put on […]

Published August 2, 2017

Restaurant Pricing Gets Smart in the Information Age

Restaurants and food stands in archaeology sites like Pompeii have shown that public shared dining experiences may have always been part of human culture. Up until recently they haven’t changed much either. But the advent of the information age has helped restaurants to evolve in surprising ways. Some restaurant owners and chefs can track minute […]

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Tipping infographic – Guest post

A lot of people believe that tipping is not necessary but a courtesy that you can give for a good service if you want to. The truth is most servers rely on tipping as the majority of their salary. The provided infographic explains why tipping is important and how much you should tip. It is […]

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Robots in restaurants

In the past couple of years the restaurant business has been pushing technology and the use of robots more and more. While it may seem silly to have a robot delivering your food in a restaurant that is where technology is going and there are already some places doing just that. In Singapore a restaurant […]

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What Amazon’s Whole Foods Buy Means for Quick Service

Amazon just recently purchased Whole foods, which is a health food chain throughout the country. Amazon is going to be meal kits with Whole Foods which will be a bit expensive but they have all of the high quality ingredients people want for a meal. Amazon already offers meal kits but Whole Foods has a […]

Published August 1, 2017

Restaurant operating costs rise above 50% turnover

Many people know that it is quite expensive to run a restaurant. Of all the businesses that open, restaurants are the mostly likely to close within the first year or two. Reports show that one of those reasons is the costly over head to run a restaurant. Operating costs for restaurants is over 50% which […]

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Attention to detail

Experiences in a restaurant setting are normally focused on food quality and the level of service provided. But well made food and happy servers are no cover for an unattractive environment. Dusty lamps, broken items, unpolished accessories can all lead to a reduced client perception. Customers may not notice that you have polished the door […]

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Exploring one of Chicago’s Rare Wine Collections

The Gibson Group in Chicago has established itself as a leader in fine dining. Now, at one of their establishments, Hugo’s Frog Bar and Fish House, they are branching out to include fine wines as well. The chef and wine enthusiast Lawrence Kobesky had expanded the menu to include rare wines offered through their Library […]

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