Published February 18, 2015
Sandwich and Sub Store Franchises, a market report recently released by IBISWorld shows sandwich stores have seen an increase in growth that has been attributed to economic recovery and millennials’ interest in fast casual restaurants. The industry is expected to continue to thrive and expand their menus to include more healthy food options.
Read the full article here: Sub and sandwich franchise revenue expected to grow, study says
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Published February 18, 2015
With 80 million consumers in the millennial market, businesses are in constant competition for millennials’ money. Knowing how to attract members of this market will be beneficial to your bottom line. This article at Fast Casual describes six strategies to lure millennials to your brand so your business can benefit from the predicted three percent growth next year.
When it comes to food, millennials are all about unique flavors and different takes on old stand-bys. Asian flavors are in demand as well. Food that is locally sourced and sustainable is a huge trend, spurred on by a passion for environmentally sound practices and an interest in healthier lifestyles.
The fast casual industry has seen an increase in sales, and that has other restaurants rebranding to compete. The ability for consumers to customize their menu and dining experience with the use of technology like online ordering and mobile apps is alluring to savvy millennials, as well as build-your-own food options.
For more, read the full article here: 6 must-do strategies attracting millennial diners
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Published February 18, 2015
You’re working your way up the food service ladder and understand that people are an important factor in a hospitality business, but could your friends be holding you back from achieving your potential?
This article by Robert Krzak at foodservice.com explores this idea. Your friends could be offering you bad advice, modifying your behavior, and affecting your reputation. Listen most to friends who are where you want to be.
Read the full article here: Are Your Friends Ruining Your Management Career?
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Published February 17, 2015
There’s a new player in town when it comes to mobile POS systems. Kounta is an Australian point of sale platform that has recently been launched in the U.S. Their system integrates well with other applications and software, and it runs on Windows, Mac, Android, and iOS.
Read the full article here: POS Platform Kounta Launches in U.S.
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Published February 17, 2015
Bartending is a unique job that requires skills and flexibility, and many consider it an art just like cooking. There are basically two ways to make a drink: free poured, or measured. This article at Shiftgig asks the question, “Which is better?”
Measured pouring requires each ingredient to be measured exactly so each drink turns out the same, lending a feeling of predictability to a bar. Repeat customers will know their favorite drinks will always taste the same, and it could save the establishment money if hand pouring increases the alcohol used.
While not exact, free pouring adds more entertainment value to the bar and patrons enjoy watching a bartender mix up their drinks with a little extra flair. This is conducive to a relaxed and fun atmosphere, which could mean an increase in customer satisfaction (especially if they believe more alcohol is added to their drinks), and that’s great for business.
Ultimately it comes down to personal preference. If management prefers drinks to be measured, try to add a little extra flair and fun when serving the drink to make up for it.
Read the full article here: Free Pour vs. Measured: Which is Better?
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Published February 17, 2015
Families with children are looking for kid-friendly restaurants, and if you want to attract millennials to your business, think about what their kids want. Studies show that many families let their kids help decide where to go for a meal.
Having well thought out children’s menus is one way to make your brand more appealing, and having healthy options is a must.
For more, read the full article here: To attract Millennials, put their kids first
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Published February 16, 2015
Servers rely on tips as part of their income, so it makes sense to keep a savvy eye out for people who might provide the biggest tips. This article at Shiftgig offers some ideas of what to look for, such as the car they drive and how they dress.
Hopefully they end up in your section! Give them great service and you’ll likely be rewarded.
Read the full article here: How to Recognize a Big Tipper – Kareem’s Tips
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Published February 16, 2015
Technology is reshaping everything about food service. Customers are savvy and knowledgeable due in a large part to easy access to information online. In order to deliver quality customer service, restaurants must understand consumer needs. While striving to provide lower prices, aspects of customer service such as staff training have been cut, but the human factor is still the most important piece of the brand loyalty puzzle.
Communication means a great deal, both from trained staff that interact with customers directly and the communication that takes place via channels like social media and email. Consumers form expectations of your brand based on their experience, and interaction with other people shapes that in a big way.
Customer experiences are shared online with a click of a button (or the tap of a tablet or smartphone). If a customer feels like the person they’re interacting with doesn’t know as much about the brand as they do, that’s going to send a message about your company. All the technology in the world cannot take the place of a well trained staff.
Read the full article here: How customers’ expectations define your brand
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Published February 16, 2015
Would you like to learn how to increase your sales by 20 percent this quarter? Bill Marvin, the Restaurant Doctor, and Joel Cohen are hosting a class on Profit-Building in Nashville from March 30-April 1.
You’ll learn things like how to make your menu work for you, how to lower your food costs, and how you can see a 20 percent increase in your bottom line in the next three months!
Read the full article here: New Profit-Building Master Event For Restaurants
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Published February 13, 2015
With restaurant technology becoming more advanced, some folks have said it’s only a matter of time before cooking and serving food is done by machines, like something out of a futuristic science fiction movie. The reality is this is already happening right now in 2015, with food dished up by robots and delivered by drones!
In this post at the How to Be a Good Server blog, several different articles are highlighted that feature restaurants that involve robotic technology and drones as part of their business. Is this the ultimate future of food service? What about the human component?
Most robot-using restaurants are located in China and Japan, but the idea has made its way to the states with San Francisco-based company Momentum Machines creating master chef robots that can make over 350 hamburgers an hour.
It seems most people enjoy the human interaction that comes from servers and staff at restaurants, at least for now, but it’s likely we’ll see more food service establishments capitalizing on futuristic technology such as delivery drones and chef bots for efficiency and faster service in the years to come.
Read the full article here: Robots in restaurants
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