» 2017 » January

Published January 10, 2017

4 ways design impacts the bottom line

Many consumers believe they are purchasing products when they shop, but in fact they are often purchasing the experience of shopping. The way products are displayed and promoted can have a major impact on consumer reactions to them and on how much merchandise is sold. By displaying products in ways that are appealing, accessible and […]

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5 ways restaurants can deal with soda taxes

Many cities have been adding on soda taxes. In order to offset these taxes you can try to reduce the amount of soda you spill and reconsider your refill policy. Don’t let customers refill their own drinks, and if you do, try moving the drink station to a less convenient location. You can also consider […]

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Hospitality industry backs proof of age scheme

PASS (the Proof of Age Standards Scheme) is a government-backed scheme in the UK that gives young people a valid and accepted form of proof of age identification. The scheme is supported by the Home Office, the Trading Standards Institute (TSI) and the Association of Chief Police Officers (ACPO). Set up in January 2003, it […]

Published January 9, 2017

Waffle House Restaurants Mark 61st Holiday Season of Being Open on Christmas and New Year’s Day

People have come to rely on Waffle House to be there for them. For Christmas Eve, for Christmas, for New Year’s Eve and New Year’s Day, for Hanukah, Kwanzaa, Boxing Day, and even for Festivus. And come what may, whether it’s rain, wind, snow, hurricanes, or even abominable snowmen Waffle House is there for you […]

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Cold brew remains a hot trend

Have you tried cold brew coffee? It’s the new hot drink that may become a year-round addiction. Now nearly every big coffee player has launched a cold brew alternative to iced coffee, and small batch cold brew coffee makers are popping up nationwide. For one thing, a cold brew process extracts less flavor and caffeine […]

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Employees’ mental health disorders often qualify as disabilities

A mental health condition is considered a disability if it has a long-term effect on your normal day-to-day activity. This is defined under the Equality Act 2010. Your condition is ‘long term’ if it lasts, or is likely to last, 12 months. ‘Normal day-to-day activity’ is defined as something you do regularly in a normal […]

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Chef Roles Expand Into HR

Hopper-Sandrof and the management team at Eastern Standard Group created a new role in the company that’s part chef and part human resources to bridge the gap between the HR and culinary worlds. In order to prepare for this new position in the company, the team worked to refine exactly what it would entail and […]

Published January 6, 2017

2017 operations forecast: creative food, creative management

During recent years, we’ve seen shifts in how traditional leadership roles operate, as silos break down and the scopes of various roles widen and change. Digital transformation has morphed from a trend to a central component of modern business strategy. Here are the top 10 operation trends we expect to see in 2017. Key Takeaways: […]

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Secrets to selling more gift cards

More than 90 percent of consumers purchased or received gift cards in 2015, with 51 percent of consumers reporting that they visited a store more after receiving a gift card, according to First Data Corp. Restaurants now compete with big-box stores and even online auction sites for gift card sales, so placing a tent card […]

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Listening to guests drives Caswell Restaurant Group owner

In today’s social media–driven world, customers have come to expect to have their voices heard quickly. And many quick-service operators are taking advantage of this by breaking away from outdated market research tactics like focus groups and surveys and utilizing technology to solicit valuable customer feedback. Customer feedback is a marketing term that describes the […]

Monthly Archives: January 2017

Published January 10, 2017

4 ways design impacts the bottom line

Published

5 ways restaurants can deal with soda taxes

Published

Hospitality industry backs proof of age scheme

Published January 9, 2017

Waffle House Restaurants Mark 61st Holiday Season of Being Open on Christmas and New Year’s Day

Published

Cold brew remains a hot trend

Published

Employees’ mental health disorders often qualify as disabilities

Published

Chef Roles Expand Into HR

Published January 6, 2017

2017 operations forecast: creative food, creative management

Published

Secrets to selling more gift cards

Published

Listening to guests drives Caswell Restaurant Group owner

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