Published May 11, 2015

Server honesty is not always the best policy

Your job as a server involves more than just taking orders and delivering food. You have to always be polite and make sure your customers are happy, especially if you want any tips (but also because you are the face of the restaurant you work for). This funny video by Buzzfeed featured at Shiftgig shows […]

Published May 8, 2015

Spice up your bar with these great promotion ideas!

Looking to attract new customers and increase revenue at your bar? It’s all about the events and promotions! Bars and entertainment go hand in hand, and these five ideas from Buzztime are sure to gather a crowd. You could offer a food and drink combo special and change it up weekly to keep things interesting, […]

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You’re a Server, Not a [Insert Other Job Here]

You work hard at your job as a server, but customers only see a small fraction of what you do each day. Maybe that’s why they’re more than happy to request things of you that disrupt your routine and drive you crazy. Here are some things customers think you are, but you are definitely not!

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Fewer high schoolers, more elderly workers in restaurants

Many aspects of the food service industry are in the midst of change, and one rather interesting trend has to do with the age of the average food service employee. Teenagers have traditionally filled the role of server or dishwasher, but teenage employment has declined across the board. Taking their place are people aged 55 […]

Published May 7, 2015

Hopefully you’ll never have to split a bill like this one!

Most tables you serve are great, but once in a while you get one that seems clueless as to how restaurants function, especially when it comes to the bill. Splitting it is a minor inconvenience, but when they start throwing savings bonds and rubies your way you know you’ve got a situation! This entertaining advertisement […]

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Waitress Rants on Youtube About Serving Annoying Customers

Customer service jobs are full of frustration, especially serving. The customer may not always be right, but it’s your job to treat them that way (at least if you want tips, and to keep your job). Sometimes that frustration boils up and you have no choice but to let it out to a friend, a journal, or in Rat Shackles’s case, an entertaining Youtube video! You’re sure to relate to her plight.

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What you need to know when buying a new POS system

If you’re still running an old POS system, it might be time for an upgrade. Advances in POS technology in both software and hardware can have a positive influence on your restaurant’s performance, but how do you decide what will work best for you? The 2015 Smart Decision Guide to Restaurant POS Systems is the […]

Published May 6, 2015

After his cousin left a bad tip, this man made things right

Some customers still don’t understand that tips are a necessary part of a server’s income, and are happy to leave a snarky comment in place of a tip even when service is good. A couple dining at Joe’s Crab Shack wrote “find sour cream” on the tip line because apparently the restaurant was out, so […]

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Food Service is Going Green

Sustainability is the biggest movement to hit food service in some time, with restaurants across the nation making changes that not only benefit the environment, but also increase efficiency, save money, and boost profits. Everybody wins!

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Chipotle banishes GMO foods from its menu

Chipotle has been focused on sustainability and meeting its customers’ requests for transparency and quality food for years, and now it has taken things to the next level by discontinuing its use of GMO food products. The debate over the risks of GMO foods is ongoing, but Chipotle is dedicated to providing only the highest […]

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