Published May 19, 2015

Consider These Consumer Groups for Your Marketing Efforts

Restaurant trends are constantly changing and evolving, and the coming years are likely to bring about different dining behaviors due to aging baby boomers, Hispanic influence, smaller households, demand for fresh food, and Millennial interests.

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These bill splitting stories are almost unbelievable!

Splitting the bill for groups of restaurant diners is usually a minor inconvenience, but sometimes a situation arises that could give a server nightmares. These six bill splitting stories are in the latter category. Don’t people understand how bill splitting works? From customers getting upset over the inability to split pennies to impatient diners with […]

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Is your restaurant staff trained well on food allergies?

Food allergies remain a big talking point in food service. When you own a restaurant, it’s your responsibility to train your kitchen and serving staff in how to handle food allergy issues and ensure the safety of all diners. There are many food allergies out there with the most common involving milk, eggs, wheat, nuts, […]

Published May 18, 2015

Consumer trends: Turkey beats chicken

In the battle of the birds, turkey is coming out on top when it comes to consumer tastes. With a variety of turkey-based substitutes for red meat such as turkey bacon and burgers, consumers are more familiar with it than with similar chicken-based products. Consumers are more interested in poultry in general, believing it is […]

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Going the Extra Mile for Your Customers

What makes a restaurant great? Is it the delicious food it offers, the atmosphere provided, and good customer service? I think it’s a combination of these things and more, but developing a relationship with regular customers has big benefits. Then there are those who go out of their way to make a diner’s experience the best it can be.

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Is this the most generous tip ever received?

Servers and customers sometimes develop lasting friendships, a bond that often never leaves the restaurant but remains a mutually beneficial relationship. Recently one such relationship was taken to the next level when a wealthy repeat customer left two servers $50,000 each for their kind service over many years! Read the full article here: This Regular […]

Published May 15, 2015

Mobile payments are in demand at restaurants

More consumers are becoming more comfortable using mobile payment methods, and restaurants that adopt the new technology will be ahead of the game. A recent survey by Harbortouch found that Millennials were the most likely demographic to favor mobile payments, and men are bigger fans than women. Read the full article here: Study: Restaurant customers […]

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Delivery driver stabbed and carjacked, still delivers pizza

Josh Lewis thought he was on a regular, routine afternoon pizza delivery run to the Norton Hospital emergency room in Louisville, KY, but he soon found himself in the ER for a different reason. He was stabbed and carjacked in the hospital parking lot, but despite his injury he walked to the emergency room with the pizza in hand, announced the delivery, and collapsed on the floor.

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Why social media marketing is important

Staying on top of current trends is an important aspect of any business in the food service industry, especially fast casual and fine dining restaurants. Social media offers multiple marketing opportunities, with many customers pursuing platforms like Facebook every day. It’s more important than ever to make dining out a memorable experience for your patrons. […]

Published May 14, 2015

Great ideas for bar theme nights to boost business

Every bar is a little different. You’re not only serving alcohol, you’re serving atmosphere and entertainment. If you’re looking for a way to liven things up a little, consider these great theme ideas! Have a music night where you focus on a particular style that you might not usually play. Singles night is a fun […]

Published May 19, 2015

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Published May 14, 2015

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