Published May 4, 2017

Restaurant Loyalty: Respect is Earned, Honesty is Appreciated, Trust is Gained and Loyalty is RETURNED – By Eliott Simcock

Loyalty programs for repeat customers and other similar type incentives can help to gain market advantage. Proving your loyalty, honesty and appreciation for your customers gets them to consistently come to you with their business. The next step is getting this loyal customer base to not only bring repeat business but in effect, use them […]

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Happy hour pays off for bar operators, data finds

Happy hour is a common tactic used by bars to get more business. It turns out that happy hour promotions actually do bring in more revenue. The company Cake conducted a study that compared bars with happy hours vs. bars without it. Bars with happy hours had more transactions than those without and had more […]

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The art of winning and retaining staffers’ trust

Any positive relationship is built on trust. This also has to do with employer and employee bonds. A study published by the Harvard Business review states that employees who trust their bosses face 74% less stress, 106% more energy at work, 50% higher productivity, 13% fewer sick days, and 76% more engagement. Here are some […]

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More Restaurants Byte into Technology

Restauranteurs have slowly been adopting technological advances into their businesses. These advancements include reservation and ordering programs, mobile apps and payment options. Infrastructure, staff training, and large price tags prevent restaurants from gaining access to these up and coming technologies. Large chains and start-ups, however, have dived headfirst into this new wave by incorporating even […]

Published May 3, 2017

Is Your Restaurant Being Set Up for a Discrimination Claim?

A website for the quick restaurant industry has a feature about how to avoid a discrimination lawsuit. The feature notes that new employees are required to produce identity documentation within three days of being hired. In a case in Florida, a pizza franchise had to pay $140,000 in a settlement with the Department of Justice. […]

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Kruse/Thorn: Have we reached peak customization?

A blog written by Kruse/Thorn may have actually uncovered a deepening mystery in the restaurant experience. As a customer we expect certain things when ordering in a restaurant which include several factors such as service, hospitality, food preparation and even at times presentation. This blog delves into the nuance of the my way right away […]

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Frontline Now Features Top-Off Function

QSR magazine online published an article in their industry news section about Frontline International, which designs and produces varieties of cooking oils and their new M3 Data Management System. Their M3 system recently won the National Restaurant Association’s 2013 prestigious Kitchen Innovations Award for it’s original approach to managing waste oil. The previous incarnation of […]

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Recipe report: Regional American specialties

It’s the current trend among chefs to put their own spin on a tried-and-true, traditional regional recipe. On the East coast, clam chowder is a regional dish commonly being revisited in this way. More examples of traditional dishes being given a modern spin include Wisconsin cheddar cheese curds, Creole-style breakfast jambalaya, a towering crab cake […]

Published May 2, 2017

Make Way for Food-Delivery Robots in San Francisco

Robots that deliver food are now being used in San Francisco. A collaboration between Yelp Eat 24 and Marble has produced intelligent robots that can navigate the city in order to deliver food. The robots are small, and have a plethora of sensors that help move and navigate. The founders of Marble used to work […]

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Spending on restaurants rises 12% in March

A website about the hospitality business in England has reported that restaurant spending increased by 12.2 per cent in the month of March. In addition, it reported that spending on pubs had increased by twelve and a half per cent. The writer attributed this to the fact that March had unusually warm weather. The statistics […]

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